Privacy Policy

Last Updated: 02/09/2025

Venam Wait ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and website.

Information We Collect

• Name and mobile number (for OTP login)
• Location (to show nearby salons/car wash services)
• Camera/Gallery (if you upload photos)
• Appointment details (services booked, date, time)

How We Use Information

• To verify your identity via OTP
• To connect you with service providers near you
• To manage and confirm your appointments
• To improve app features and security

Sharing of Information

We do not sell or rent your personal data. We only share necessary details with the service providers you book appointments with. Data may be disclosed if required by law.

Your Rights

You may request to access, correct, or delete your personal data at any time by contacting us.

Account Deletion & Data Removal

If you wish to permanently delete your account and personal data, you may submit a deletion request using your registered mobile number. You can do this by:

• Sending us a request from your registered mobile number, or
• Contacting us via phone.

For security purposes, we will verify your identity through an OTP sent to your registered mobile number. Once verified, your account and associated personal data will be permanently deleted from our systems, except where retention is required by applicable law.

Contact Us